Return Policy

• If unopened, software can be returned or exchanged within 5 days after purchase. Opened software is non-returnable.
• Products may only be returned within 15 days of purchase. 
• If you are returning an item because of shortage, damage, or defect, the return request must be submitted within 5 days of delivery. Note: for electronic products that may be defective, contact the manufacturer directly according to the warranty instructions packaged with the product.
• There are no returns of special orders, except for defective product.
• Return products in re-saleable condition (original, unmarked, sealed retail package.)
• For health and safety reasons, food, beverage, or first aid items are non-returnable.
• Opened software may not be returned.
• Oversized items, such as furniture, may be subject to a restocking fee.
• "Free With Purchase" items may not be returned for credit.
• We can only accept items for return that have been purchased from Heritage Office Furniture 
• Please re-package products correctly to avoid damage during the return process.
• Your refund will be processed using the same form of payment originally used for purchase within 5 to 10 business days of the receipt of your return.